Using data and insights to transform the way vulnerable people are supported

  • By London Councils



Xantura’s capability, primarily a data sharing platform, brings together data from multiple council services and partners to create a ‘single view’ of a household and individuals. It uses advanced analytical modelling to identify people who are most at risk of harm six to nine months before specific risk and crisis factors present. This gives service professionals a full picture of an individual or household and enables them to intervene early, preventing escalation to crisis point and improving outcomes for the most vulnerable residents in our society.

The capability is used to support professional judgement and improve decision making, not to override it. The effectiveness of the model is enhanced with increased data input.

Xantura’s capability is being implemented across children’s services, troubled families, homelessness services and adults’ social care. In children’s services for example, the information collated from multiple data sources is used to analyse risk factors and generate alerts for cases that are showing a high risk of escalating into Children In Need, Child Protection and Looked After Children.

Xantura also offer a mobile application, Circle, focussed on improving safety for the general public by allowing people to build their own safety networks. 


To date, over 80% of the alerts generated by Xantura’s predictive models developed within children’s services have been accurate in identifying needs earlier than would have otherwise been possible.

Some key benefits of the Xantura capability are:

  • Improved access to multi-agency data, leading to increased efficiency in safeguarding teams – equating to c.£148k
  • Reduction in the number of safeguarding cases due to earlier identification of people most at risk and more targeted, effective interventions – could amount to cost avoidance of over £700k
  • Increased identification of individuals / households at risk – one local authority has identified almost 400 additional families to receive support through their Troubled Families programme
  • Improved commissioning insight supporting more targeted allocation of reducing budgets – individuals’ outcomes can be tracked over time, allowing the effectiveness of interventions to be assessed

Contact us if you would like to find out more:

Thomas Man Head of Capital Ambition ([email protected]