What do I need to do to renew my Disabled Person's Freedom Pass?
Your local borough may decide that they need to re-assess your eligibility for the scheme. Where this is the case, they will contact you in the months before your Disabled Person's Freedom Pass is due to expire. Some boroughs started doing this from April 2023. Please respond to any letters from your local borough regarding your Disabled Person's Freedom Pass.
If you remain eligible for the scheme your renewed Disabled Person's Freedom Pass will be posted to your home address. All cards will be received by 15 March.
My address has changed since I received my last pass
If your address has changed please contact your new local borough to discuss the renewal of your Disabled Person's Freedom Pass.
What should I do with my existing pass?
Carry on using your existing pass until you receive your new pass. Once you have your new pass you should start using it straight away and destroy your old one. Do not return your current pass.
I have an Older Person's Freedom Pass - what do I need to do to renew it?
If you have an Older Person's Freedom Pass please visit here for more information about how to renew your pass.
IMPORTANT INFORMATION: The 5 year expiry date on the Freedom Pass is the lifespan of the card chip, and is not how long someone is entitled to hold the pass for. Therefore, if you no longer meet the eligibility criteria for the Freedom Pass you hold it can be stopped at any time.