Version 13 Published 6 Jan 2021
- Requesting that anyone found using an MHCLG pass exchanges it for a council issued permit, many of which are virtual permit schemes.
- Restricting eligibility to certain groups of users or specific NHS workers
- Providing free parking to a core group of NHS workers and reduced-price parking to other care workers
- Restricting where the concessions are available and in many cases removing entitlement for many of the on-street concessions listed in the MHCLG guidance
Appendix A: Warning Notice Waterproof Envelope
Appendix B – Warning Notice Example – Resumption of Enforcement
Advisory Parking Notice
You can help your community by parking considerately
As of (insert date), we have resumed our normal levels of parking management at this location. For a short period, we are issuing advisory notices to draw people’s attention to where parking rules have been broken & to encourage people to help their community by parking considerately.
Our officer believes that your vehicle is parked in breach of the Traffic Management Act 2004 and local Traffic Regulation Orders. These regulations are there primarily to keep your community safe and free from hazards and obstruction caused by parked vehicles and to protect some spaces for specific road users. At this time, ensuring routes are kept clear, spaces needed for critical workers & residents are protected and that people are not negatively affected by inconsiderate parking is especially important.
Please ensure you move your vehicle immediately so that you are parking in a permitted place and with consideration to others.
We do not wish to need to take enforcement action at this time, but we continue to have a responsibility to local communities in maintaining control of parking. If your vehicle is seen repeatedly parking in this way you will be issued with a Penalty Charge Notice.
Thank you for your assistance and cooperation.
(name of council) Parking Services.
.
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Appendix C – Warning Notice Example – Resumption of Enforcement
Advisory Parking Notice
Parking charges are being/have been reinstated in this location
As of (insert date) we resumed parking charges at this location. From now on you must pay for parking here to avoid the possibility of receiving a Penalty Charge Notice (PCN)
For a short period, we are issuing advisory notices to draw people’s attention to the fact charges have been reinstated.
Please ensure you pay the appropriate fee for parking in this location on future visits.
We do not wish to need to take enforcement action at this time, but we have a responsibility to ensure parking is managed and that spaces remain available for those who need them. Parking charges are important for demand management and to ensure that the council can continue to provide this valuable service. If your vehicle is found to be parked here again without having paid, you may be issued with a Penalty Charge Notice.
Thank you for your assistance and cooperation.
(name of council) Parking Services.
If you need help with finding somewhere to park please: (use one or both of the following & adapt if necessary):
contact us at (e-mail/phone number) and we will do our best to direct you to somewhere safe and convenient.
visit our website parking pages where you will find information about available places to park and special permit schemes in operation www.xxxx.co.uk
Appendix D: Front Line Operations – Risk Assessment Framework
Front Line Operations – Risk Assessment Framework
This framework has been produced to help BPA members address the risks which may be involved relating to social distancing and reducing the risk of virus transmission for front line operations.
It has not been laid out in the form of a risk register as it is recognised that members have their own company template for risk registers.
The framework provides information and considerations members can use whilst completing their own risk assessments.
How to use the framework:
- Use the list in the hazards column to help you identify those which apply to your organisation and processes
- Estimate the likelihood of risk arising from the hazards you have identified
- Estimate the potential exposure
- Use the list in the control measures column to help you determine the measures you will implement and assess the level to which they will reduce the risks.
- Use the contents of the implications column to help you to implement control measures
Hazard |
Control Measures |
Implications |
Infected workers spreading Covid- 19
|
Temperature checks at start of shifts
Implement and enforce policy for self isolation of staff |
Consider infra red thermometer for checks upon arrival at base.
Individual thermometers for remote workers and requirement to check temperature before each shift.
|
Officers working from base may be subject to infection transmission whilst within the office environment. |
Implement where appropriate, Government guidelines for Office working.
Create staggered start and finish times where possible.
Stagger all breaks
Insist on regular hand washing/sanitising and cleaning of surfaces and equipment. Provide necessary cleaning and washing facilities and ensure this message is reinforced through posters and notices in all work environments.
|
Ensure all staff are briefed regarding Government guidelines.
Provision of hand washing facilities and sanitiser
Provision of cleaning materials. |
Cross infection from shared equipment used by staff |
Provide personal issue equipment.
If not personal issue, ensure equipment is cleaned with anti-bacterial agent before and after use.
|
Requirement for additional equipment
Provision of cleaning materials. |
Travel in vehicles whilst at work and travel to work |
Implement where appropriate, Government guidelines for Vehicles.
Anti-bacterial wipes or cleaning materials to be provided in vehicles. Staff are required to wipe clean the surfaces in the vehicles at the start and end of their driving duties.
Sole occupancy of vehicles recommended.
With multiple occupancy, max 2 people, if rear seating available, seat one in the rear diagonally opposite the driver to maximise distancing, all occupants must wear masks throughout the journey. Also consider the following:
Occupants face forward if both in the front seats Windows kept open Try to rota so the same pairs are sharing vehicles on each shift Dashboard signage to remind of rules
Consider supplying masks for use on public transport for travel to and from work
|
Ensure all staff are briefed regarding Government guidelines.
Provision of cleaning materials.
Provision of masks |
Staff exposed to possible infection whilst dealing with members of the public |
Adhere to government guidelines on social distancing and hygiene.
Provision of PPE to staff to include face covering, hand sanitiser, gloves and eye protection.
Review Government guidance on use of PPE https://www.gov.uk/government/collections/coronavirus-COVID-19-personal-protective-equipment-ppe
Provide masks for any front-line staff working within or close to hospital sites |
Consider issuing staff with “distance reminder badges”.
Training of staff in the use of equipment and in particular the proper fitting of face coverings.
Consideration to be given as to type of face covering to be issued. This could be a face mask and face goggles or a full visor.
Government guidance at the moment states that face masks are more for the protection of others rather than the wearer.
|
Threat to staff from confrontational situations including abuse and assault (spitting or coughing at close range with coronavirus threats) |
Ensure staff are trained on how to be aware of and how to diffuse escalating situations.
Provision of PPE to staff to include face covering, hand sanitiser, gloves and eye protection.
Review Government guidance on use of PPE https://www.gov.uk/government/collections/coronavirus-COVID-19-personal-protective-equipment-ppe
Use of radio or other communication device to call for assistance if required.
Try to ensure police support / good police relations / coms
If situation arises where PCN cannot be issued safely, back off and do not issue or, as an alternative and where permissible, issue Regulation 10 PCN where issue process had started.
Consider the supply of Bodycams to staff to act as a deterrent and also to provide evidence of any criminal act.
Consider the use of and explicit display of Spit Kits to staff to act as a deterrent and also to provide evidence of any criminal act.
|
Consideration to be given as to type of face covering to be issued. This could be a face mask and face goggles or a full visor.
Government guidance at the moment states that face masks are more for the protection of others rather than the wearer and offer little protection from close range spit or cough attacks.
It is recommended that for this particular risk, full visors or at least eye goggles and a mask be worn.
Delivery of conflict management training and training of staff in the use of equipment and in particular the proper fitting of face coverings.
Consider issuing staff with “distance reminder badges”.
Training of staff in the use of bodycams.
Training of staff in the use of Spit Kits.
|
Exposure to cross infection when coming into contact with pay machines.
|
Clean equipment with anti-bacterial materials before and after contact. |
Issue staff with anti-bacterial cleaning materials and instructions on its use.
Provide gloves to be worn during cleaning and advise on safe disposal after use.
|
Exposure to cross infection when using public toilet facilities |
Clean touch parts within the facility with anti-bacterial materials before and after use. |
Issue staff with anti-bacterial wipes/cleaning materials and instructions on its use.
Provide hand sanitiser and recommend using after leaving the toilet facilities |
List of suggested places to try for purchase of PPE which have been recommended by other BPA members:
Penham Excel - www.ppe-products.co.uk
Dynateck (also supply thermometers and can source many other items upon request) – [email protected]
Appendix E – CIVEA Post Lockdown Support Plan
COVID-19 Pre-Visit Letter and Vulnerability Identification Phase
Prior to recommencing any visits to customers, all CIVEA members will implement a Pre-visit Letter and Vulnerability Identification Phase. This will involve issuing a light touch reconnection letter, which uses a template based on wording provided by CIVEA, plus follow up communication e.g. by text, email, phone where possible. Firms will use the standard form letter unless their council clients require an alteration. The letter seeks to engage consistently with customers to understand how they have been affected by the COVID-19 crisis and respond as appropriate. Each case will be offered support as appropriate, including signposting to the Money Advice Service and debt advice charities.
Enforcement visit suspension
When enforcement can resume following the lifting of emergency regulations, individuals will be given 30 days’ notice of a visit by an enforcement agent, unless the local authority has specific requirements. This is to provide sufficient opportunity for engagement with customers prior to the attendance of an Enforcement Agent, which could prevent additional fees being added to the outstanding debt
Training
All enforcement agents will be required to undertake additional, mandatory CIVEA-approved training prior to any recommencement of visits.
The newly designed training programme will include: the effective use of protective equipment and social distancing requirements, how to protect themselves and those that they encounter in the community. This will be supplemented by refresher training on supporting the vulnerable and recognising mental health issues.
Pre-visit Assessment
Where a telephone number has been sourced and if appropriate to do so, CIVEA members will make outbound calls in advance of enforcement visits to identify any vulnerabilities or changes in circumstances.
Data collection and recording
All CIVEA members will collect and record details of customer vulnerabilities, in line with data protection requirements e.g. customer consent, and develop support plans that reflect CIVEA’s guidance on assessing the impact of COVID-19 on households.
Provision of protective equipment
The majority of enforcement payments are made by telephone before an enforcement agent is required to visit or after a letter has been left. When visits are necessary, CIVEA will work with members to source sufficient workwear and hygiene supplies to protect and reassure staff and members of the public. Enforcement agents will practice social distancing, comply with enhanced hygiene techniques (including disinfecting their kit) and be issued with hand sanitizer.