Contact the Taxicard team

Call us

0207 934 9791, (option 2)

Our telephone lines are open during the following hours only:

Monday, Wednesday and Friday 09:30 to 12:00 - 14:00 to 16:30 

Tuesday and Thursday CLOSED 

There may be times when team training days occur and calls will not be answered. Apologies for this inconvenience. 

If you would like to contact us outside of our operating hours or during training days, please use one of the alternative methods below and a team member will get back to you. 

Email

taxi.card@londoncouncils.gov.uk 

We will respond to your email as soon as possible. 

If you would like to make a complaint please contact ComCab London on 0207 908 0271 or email taxicardcustomerservices@comcab.com

Further information can be found here https://www.londoncouncils.gov.uk/services/taxicard/contact-us 

Use the online contact form