Freedom Pass contact us

We no longer provide a face-to-face customer contact service for Freedom Pass customers. Please use the following alternative methods to contact us.

You can contact us by:

  • calling the dedicated Freedom Pass helpline on 0300 330 1433
  • emailing [email protected] [Note: if you receive a bounceback message that this inbox is full, please ignore it. Email are being received and processed)
  • or use the form below.