TRACE provide an online service for anyone whose vehicle may have been towed away for illegal parking by any council in London. The web service is available 24 hours a day, 365 days a year. TRACE will advise which pound the vehicle has been moved to and provide information on the procedure for release.
You can also text “TRACE” followed by your Vehicle Registration Mark to 66663*
Alternatively, please contact TRACE Customer Services Helpdesk if you have any questions or if you cannot access the service online on our Freephone telephone number:
0300 077 0100
*You may be charged for this service